We make your company AI-fit.
From the first automated task to a fully autonomous AI agent: we bring artificial intelligence into your workflows safely and measurably - built on webx cortex, our GDPR-compliant AI platform.
[PERSON_1] · input checkedWhat can AI actually do for you?
Not "AI for AI's sake", but measurable relief: we find the points in your workflows where automation saves time and money right away.
Automating repetitive tasks
Data entry, transfers between systems, recurring texts and reports: what ties up your staff for hours today will run in the background in future - checked and logged.
Example: Incoming order PDFs are read automatically and imported into your inventory system in structured form - instead of being typed up by hand.
Faster turnaround times
Pre-qualifying enquiries, triaging inboxes, summarising long documents: AI does the groundwork, your team makes the decisions.
Example: Customer enquiries arrive pre-sorted with a draft reply at the right team - response time drops from days to hours.
Better content in less time
Product copy, translations, image descriptions, metadata: consistent, multilingual and accessible - in your tone of voice, not generic AI-speak.
Example: Alt text for your entire image library - automatically generated, compliant with the European Accessibility Act (EAA/BFSG), in German and English.
Putting your knowledge to work
Manuals, quotes, project documentation, emails: your company's knowledge moves into a vector database and becomes queryable via RAG, instead of sitting dormant in folders - with source references and access control based on your permission model.
Example: New employees simply ask the internal knowledge base - "How do we set up a project for client X?" - and get a sourced answer.
From your first use case to a fully autonomous agent
We don't just build alt-text generation and translations for you - we automate workflows and develop agents that complete tasks independently. Step by step, at your pace.
Content AI
Quick wins with low risk - the ideal starting point.
- Alt text for images (accessibility / European Accessibility Act (EAA/BFSG))
- Website and document translations
- Product and SEO copy in your own tone of voice
- Metadata, summaries, editorial workflows
Workflow automation
AI takes over the legwork within your existing systems.
- Inbox triage and draft replies
- Data extraction from PDFs, emails, forms -> ERP/CRM
- Automated reports and summaries
- Integration with your systems (TYPO3, online shops, Office, APIs)
AI Agents
Agents research, verify and complete multi-step tasks - with checkpoints where your team makes the call.
- Preparing quotes and invoices from enquiries
- Data and content maintenance across multiple systems
- Monitoring -> diagnosis -> ticket, automatically
- Every step logged and traceable
For tourism & hospitality: With AlpineChat, we already offer a ready-made AI chat assistant for tourism websites - it runs on the same platform.
webx cortex - the secure foundation
Every AI function we build runs on our own platform. It controls which model does the work, which data it sees - and who may access what. Once set up, you digitalise more and more tasks on the cortex foundation, step by step - without starting from scratch for every new use case.
LLM Router
The right model for each task: powerful for complex analysis, fast and inexpensive for bulk tasks. Models can be swapped at any time - no vendor lock-in, no dependency on a single provider.
PII Scrubber
Names, email addresses, phone numbers and other personal data are detected and masked before a request reaches a language model. The model works with placeholders - your real data stays with you.
Prompt Injection Protection
Inputs and outputs are filtered: manipulation attempts via crafted content (emails, documents, web pages) are detected and blocked before an agent acts on false instructions.
Local Models on Request
For sensitive data, we run language models on your own hardware or in our data centre in Innsbruck. Your data then never leaves your infrastructure - not even in anonymised form.
RAG & Vector Databases
Your company knowledge - manuals, quotes, project documentation, product data - is made searchable in a vector database. The AI answers via RAG (Retrieval-Augmented Generation) based on your own documents: verifiable, with source references, instead of freely hallucinating.
Permission Model & Access Control
A fine-grained permission model controls who may use which AI function and which knowledge sources they may query - integrable with your existing user management. The AI never shows anyone content they wouldn't otherwise be allowed to see.
Every call passes through the same security layers - whether it's alt text, translation, a knowledge query (RAG) or an agent.
Yes to AI - but under control
Many teams are already using personal ChatGPT accounts - without a contract, without control, with real customer data. We replace this shadow AI with a platform your data protection officer(s) can actually sign off on.
Processing within the EU
Cloud models only via EU endpoints with a data processing agreement (DPA) - or run locally in Innsbruck or on your own premises.
Data minimisation built in
The PII scrubber ensures models only see what they need for the task - personal data is masked beforehand.
No training on your data
Your content is never used to train models - guaranteed contractually, or technically ruled out entirely with local models.
Logged & traceable
Every model call and every agent step is logged - you can always prove what the AI did and when.
Roles & access
Who may use which AI function with which data is controlled through roles - not trust and chance.
Documentation for your DPO
Documented ready for your record of processing activities: data flows, storage locations, legal bases - the final assessment is made together with your data protection officer(s).
AI-fit in three steps
No mega-project, no flying blind: we start small, measure the benefit and scale only what proves itself.
AI Potential Workshop
We look at your workflows and jointly identify the tasks with the best ratio of effort to benefit. Result: a prioritised list of concrete use cases including a data protection assessment.
½ day · fixed pricePilot application
The most promising use case is implemented in production - on webx cortex, with real data and measurable criteria: hours saved, turnaround time, quality.
4-6 weeksRollout & operation
What works gets rolled out: further use cases, training for your team, monitoring and ongoing development. The cortex foundation is then in place - every further task you digitalise builds on it and goes faster than the first.
ongoingWe don't sell anything we don't use ourselves
These applications are already running today - in our own agency and in client projects.
Alt text for thousands of images
AI describes image libraries automatically in multiple languages - directly in the CMS. This makes accessibility compliance (European Accessibility Act / EAA/BFSG) realistically affordable even for large media libraries.
Website translations built into the workflow
Content is translated automatically as it's entered and submitted for approval - instead of being bundled up weeks later and sent off to a translation agency.
AI in everyday editorial and agency work
Copywriting, image editing, summaries and internal automation - our own agency works every day on the platform we offer you.
Good to know
Is using AI even possible in a GDPR-compliant way?
Does our data have to go to the cloud?
Which AI model do you use - ChatGPT?
Can the AI work with our own company knowledge?
How do you make sure the AI doesn't do anything foolish?
What does getting started cost?
How quickly do we see results?
Let's find your first
AI use case
Tell us, in a free initial consultation, where time is being lost in your business - we'll tell you honestly whether and how AI can help.
Prefer direct contact? +43 512 206567 · info@web-crossing.com